Pet Emergencies

Kew Vet & Cattery

Our team are here to help in case of pet care emergencies. If your pet experiences a sudden illness, injury, or accident call our practice immediately. Emergency cases are prioritised and our team can provide life-saving first aid advice.

Please phone us on 9853 7125.

If your pet requires emergency treatment outside of our opening hours, please contact the Centre for Animal Referral and Emergency (CARE) on 9417 6417.  They are located at 5 Hood Street, Collingwood.

What To Do In Case of a Pet Care Emergency

  • Remain calm.
  • Contact us prior to your arrival so we can provide immediate advice and prepare our team.
  • Advise the clinic if assistance is needed in moving your pet.

Contact Us

Kew Vet & Cattery

Our team of professionals are here to help make pet care easy. If you have any questions or concerns about your pet's health, don’t hesitate to get in touch. We love talking about animals and we’re more than happy to help! If you would like to make an appointment you can book online or give us a call to arrange a suitable time.

Kew Vet & Cattery


13 Cotham Road, Kew, VIC 3101

Vet Opening Hours

Monday - Friday: 8.00am - 6.00pm

Saturday: 9am - 3pm

Sunday: Closed

Cattery Opening Hours

Monday - Friday: 8.30am-1pm and 2pm-5.30pm
Saturday: 9.30am-2.30pm
Sunday: Closed

Common Emergency Health Concerns

Chocolate / Poison Ingestion
Breathing Difficulty
Loss of Consciousness
Heat Stroke
Snake / Spider Bite
Snake Bites can be a much more serious problem.  You should identify the snake if at all possible (remember that it’s illegal to kill them though).  If you know your pet’s been bitten by a venomous snake such as a brown snake, red-bellied black snake or tiger snake, then you need immediate veterinary help.  If you’ve seen the snake but aren’t sure if your pet’s been bitten, then look for signs such as collapse, difficulty breathing, weakness, tremors and convulsions, vomiting, loss of balance and dilated pupils.  Your pet should be rested and if you know that it’s been bitten on the leg, then you should apply a pressure bandage. (source:

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